Refund Policy
Payments on Dommes — tips, gifts, wishlist contributions, boosts, and memberships — are voluntary, discretionary gratuities. They do not purchase or unlock any content, goods, or services. Because of this, all payments are final and non-refundable, except as described below or where required by law.
This applies equally to payments made without an account (guest tips, gifts, and subscriptions) and to bio-page checkouts, where the platform fee is added on top of your chosen amount and shown before you pay — the fee is part of the voluntary payment and is likewise non-refundable.
Billing errors
If you believe you were charged in error — for example a duplicate charge or an incorrect amount — contact us at support@dommes.us within 14 days of the charge with the date and amount. Verified billing errors will be corrected or refunded.
Memberships
Recurring memberships and creator subscriptions can be canceled at any time — from your account, or for guest subscriptions via the self-service portal at dommes.us/manage. Cancellation stops future renewals; the current period remains active until it ends and is not partially refunded.
Unauthorized use
If you believe your payment method was used without authorization, contact us immediately and notify your card issuer.
Chargebacks
Filing a chargeback on a legitimate voluntary payment may result in suspension of your account. Please contact support first — genuine billing problems are resolved quickly.